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Computer Provided, Benefits – Work from Home Customer Service Representatives

Work from Home Customer Service Reps. Comuter provided. Paid training. Benefits.


by Chris Durst        June 29, 2022

Sutherland has posted openings for work from home Customer Service Reps for a healthcare client. Equipment provided; “competitive hourly rate.”

“Additional pay incentives as well as monthly rewards & recognition programs,” the company adds.

If you have strong communication skills and at least one year of customer service experience, this might be a fit.

Full-time, benefits included.

Here’s what the company has posted about the openings:

Do you enjoy helping others, answering questions and resolving problems? Do you have any experience in the healthcare/medical field or are you interested in pursuing a career in the field? Are you looking for an opportunity to build a fulfilling career while working from home?

Join Us.

Sutherland is seeking attentive, goal-oriented individuals to support the expanding needs of one of our largest health insurance company customers. In this role, you will be responsible for delivering an exceptional customer experience by responding to calls — and occasionally, email and/or chat — related to benefits, coverage, plan options, claims, payments, and other general questions.

Ideal candidates will possess:

  • High School Diploma or equivalent
  • 1-2 years of experience working in a call center environment as a customer service representative
  • Effective verbal and written communication skills; strong typing and analytical abilities
  • Active listening and problem-solving abilities
  • Multi-tasking skills with a strong attention to detail
  • Previous experience in a medical office, including some knowledge of insurance, billing or coding is helpful, with an understanding of the different types of insurance (medicare/Medicaid, private, commercial and behavioral) a definite plus.

Qualifications:

When you join us, you’ll enjoy;

  • Competitive hourly rate
  • Medical, dental and vision benefits
  • Paid training & PTO
  • Company-provided equipment
  • Advancement opportunities – 80% of our frontline leaders have been promoted from within
  • Additional pay incentives as well as monthly rewards & recognition programs
  • Employee Discounts
  • EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland

CLICK HERE for full details and to apply. For more work from home ideas, see our Newest Jobs & Gigs page. To be the first to hear about gigs like these, like our Facebook page. Good luck in your next work from home steps!

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