by Rat Race Rebellion February 7, 2026
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Comcast is a Fortune 50 leader in media and technology, driving innovation to create world-class entertainment and online experiences.
The role of Customer Experience Representative focuses on supporting customers in modifying their services while identifying new revenue opportunities. This position requires building rapport, handling inquiries, and promoting Comcast’s products effectively.
Candidates should possess strong communication skills, adaptability, and a customer-centric approach. They must be able to work in a fast-paced environment and demonstrate professionalism.
Schedule note: Hours of operation are 7am-midnight (EST) Monday-Saturday, with Sunday closed. Flexibility for any assigned shift is required.
The following contains details excerpted from the Customer Experience Representative, Change of Service job posting:
This role involves providing end-to-end support for customers seeking to modify their services while generating new business opportunities.
Responsibilities
- Consistently meet or exceed sales targets through consultative engagement.
- Deliver exceptional service and convert support interactions into sales opportunities.
- Educate customers on products and services using available tools.
- Maintain professionalism and safeguard customer information.
- Demonstrate strong communication and problem-solving skills.
Relevant Experience & Skills
- Relevant Experience & Skills
- 0-2 years of relevant work experience.
- Strong customer-focused mindset.
- Proficiency in navigating multiple systems.
- Effective communication and interpersonal skills.
- Adaptability in a dynamic, virtual environment.
Compensation & Benefits
The estimated compensation for this role is $16.00/hr. + a 5% quarterly bonus with a potential to earn monthly uncapped commissions for meeting sales-related metrics.
HOW TO APPLY
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