by Kavita Persaud-Robinson Dec. 16, 2025
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Labcorp, a global healthcare and laboratory services company, has posted a Remote Customer Service Support Representative opening to their careers page.
Application window closes December 17, 2025 – MOVE FAST!
In this role, you would handle inbound and outbound calls, assist clients with billing and account questions, resolve denied claims, and ensure accurate documentation while delivering a high-quality customer service experience.
Applicants should have a high school diploma or equivalent, at least one year of work experience, and strong communication skills. Call center, customer service, and medical experience are strongly preferred, along with the ability to work independently in a structured remote environment.
The posted pay rate is $17.75–$21.00 per hour (state minimum wages apply if higher).
The company is hiring from the United States (remote).
Benefits include medical, dental, and vision insurance, paid time off, 401(k) and employee stock purchase plans, tuition reimbursement, no-charge lab testing, fitness reimbursement, and more.
Following are details excerpted from the Remote Customer Service Support Representative job posting:
Labcorp is seeking a Client Customer Service Support Representative to join its Revenue Cycle Management (RCM) Contact Center team. This role supports physician offices, hospital laboratories, patients, and internal customers by addressing inquiries accurately and efficiently while maintaining confidentiality and compliance.
Job Responsibilities
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Manage 50–60 inbound and outbound calls per day
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Follow standard operating procedures to resolve denied claims
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Review explanations of benefits and related correspondence
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Accurately document accounts in accordance with guidelines and regulations
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Communicate with physicians, insurance companies, and patients
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Use internal tools to verify eligibility and claim status
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Recommend process improvements based on policy and SOP review
Requirements
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High school diploma or equivalent
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Minimum of one year of work experience
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Strong verbal communication and active listening skills
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Ability to meet deadlines and apply critical thinking
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Prior call center, customer service, or medical experience preferred
Remote Work & Technical Requirements
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Dedicated, interference-free work area
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Ability to manage time independently with scheduled breaks
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Internet download speed of at least 50 Mbps
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No satellite internet
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Equipment must connect directly to router/modem via Ethernet (no Wi-Fi or hotspots)
Compensation & Benefits
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Pay range: $17.75–$21.00 per hour
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Full-time schedule: Monday–Thursday 9:00 AM–6:00 PM EST; Friday 8:00 AM–5:00 PM EST
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Comprehensive benefits for employees working 20+ hours per week, including medical, dental, vision, life insurance, PTO/FTO, 401(k), tuition reimbursement, and employee stock purchase plan
Application window closes December 17, 2025.
HOW TO APPLY
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CLICK HERE for full details and to apply for this Remote Customer Service Support position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!
