by Rat Race Rebellion January 13, 2026
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Clerk Chat builds AI-driven conversational messaging solutions that help businesses communicate more effectively.
This role focuses on responding to customer questions and issues by email and chat, coordinating product-related inquiries, and collaborating with cross-functional teams to improve the customer journey.
Best suited for mid-level candidates with prior customer support experience in fast-paced environments. The position is part-time, remote across the U.S., and may require availability aligned with core business hours; San Francisco Bay Area candidates should note an in-office requirement if local.
The following contains details excerpted from the Customer Support Agent job posting:
Provide first-line customer support via email and chat for Clerk Chat’s conversational messaging product.
Responsibilities
- Respond to customer emails and chat inquiries.
- Coordinate product-specific support issues.
- Identify process improvements and contribute to journey enhancements.
- Collaborate with internal teams to advance customer experience.
Relevant Experience & Skills
- 2–3 years of customer support experience in fast-paced environments.
- Strong communication and problem-solving skills.
- Ability to work independently and collaboratively.
Compensation & Benefits
The estimated compensation for this role is $40,000 – $58,000/yr. (Estimated based on Glassdoor reported salaries for similar roles. Actual pay may vary).
HOW TO APPLY
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