by Chris Durst June 20, 2023
| As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon! |
If you’re an RRR regular, you’ve probably heard us mention Concentrix. They’ve hired many RRRebels over the years. Currently they’re hiring work from Healthcare Customer Service Advisors.
They’re recruiting from AL, AR, AZ, DE, FL, GA, IA, ID, IN, KS, KY, LA, MI, MN, MO, MS, NC, ND, NE, NH, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, WI, WV and WY.
Pay isn’t listed in their job description, but it was about $15/hr. in earlier listings. Computer provided.
The following are their stats from employee reviews: Rated 3.8 out of 5 stars on Glassdoor, Rated 3.4 out of 5 stars on Indeed.
Benefits are included.
Here’s what the company has posted about the openings:
The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client’s products and/or services.
REIMAGINE YOUR CAREER
Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!
As a remote Customer Service Representative, you’ll join an organically diverse team from 40 countries where ALL members contribute and support each other’s success and well-being, united as “One Concentrix.” Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences (CX), ongoing innovation, and the most cutting-edge technologies. And due to continued growth, we’re looking for more talented people to join our purpose, people as passionate about providing exceptional customer service experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
WHAT YOU WILL DO IN THIS ROLE
As a Concentrix Customer Service Representative (Remote) working from home, you will:
- Provide inbound customer support.
- Help customers resolve technical issues.
- Assist in correcting billing concerns.
- Ensure the appropriateness of social media content.
- Deliver expert customer experiences…with a smile.
YOUR QUALIFICATIONS
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative (Remote) role include:
- Type of experience or interests
- Years/months of experience
- Required education/licensing/certifications
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- Personal qualities/skills important to the role (tech, service, et)
WHAT’S IN IT FOR YOU
One of our Concentrix Culture Statements says, “We are fanatical about our staff.” That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:
- Paid 3-4 weeks training and performance-based incentives
- Lucrative employee referral bonus opportunities
- Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career journey
- Work-from-home convenience with company-supplied technologies
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
CLICK HERE for full details and to apply. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. Good luck as you make your work from home plans a reality!
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