by Rat Race Rebellion June 25, 2026
About Rula
Rula is a pioneering company in the mental health sector, dedicated to providing evidence-based and compassionate care to empower individuals to take charge of their mental health. With a mission to destigmatize mental health issues, Rula aims to treat the whole person, not just symptoms, and strives to be a force for positive change in mental healthcare.
As a remote-first company, Rula offers full-time employment with flexibility in work hours to support a healthy work-life balance. The company hires in most U.S. states, except Hawaii, allowing employees to work from anywhere within these regions.
What Your Day Will Look Like
As a Billing Support Operations Manager, you will lead and manage billing support operations, driving change management and improving alignment across various teams. Your role involves turning operational data into performance stories and recommendations, diagnosing root causes, influencing cross-functional partners, and building scalable workflows in a fast-paced environment.
Responsibilities & Expectations
- Lead Billing Support: Manage team operations effectively
- Drive Change Management: Implement and oversee new processes
- Analyze Data: Turn data into performance insights
- Influence Partners: Work with cross-functional teams
- Build Workflows: Create scalable operational processes
Relevant Experience & Skills Required
- Education Requirements: Associate’s degree or equivalent
- Billing Experience: 5+ years in medical billing
- Leadership Skills: 3+ years in people management
- Analytical Skills: Proficiency in data analysis tools
- CRM Knowledge: Familiarity with Zendesk, Salesforce
Compensation & Benefits
The compensation for this role is $116,195 – $129,865/yr..
Before You Apply: Resume Tips for this ATS
Because you are applying directly through the employer’s Applicant Tracking System, your resume needs to be optimized for their software:
- Make sure the words “Billing Support,” “Change Management,” and “Cross-Functional” appear in your past experience if applicable.
- Highlight any specific experience you have with Google Sheets/Excel.
- Ensure your resume clearly states that you are looking for Full-Time work, so the recruiter knows you are aligned with the role.
