by Rat Race Rebellion June 25, 2026
About Sharebite
Sharebite is a pioneering food ordering platform specifically designed for companies to provide meals to their employees. With a mission to fight food insecurity, Sharebite partners with organizations like Feeding America and City Harvest, donating a meal for every order placed. Since its inception, the company has contributed over 15 million meals to local communities.
This part-time role is remote with evening hours from 6:30 PM to 11:30 PM ET, offering flexibility for those seeking work-life balance.
What Your Day Will Look Like
As a Customer Care Associate, responsibilities include providing top-notch support via email and phone to clients, end users, and restaurant partners. The role involves troubleshooting order issues, addressing customer concerns, and ensuring smooth operations of the Group Orders and Passport products. Collaboration with team members to enhance customer satisfaction and improve processes is key.
Responsibilities & Expectations
- Provide Support: Assist customers via email and phone
- Troubleshoot Issues: Resolve real-time order problems
- Navigate Products: Guide users through services
- Collaborate Closely: Work with team for solutions
- Identify Trends: Share feedback for improvements
Relevant Experience & Skills Required
- Experience Required: 3+ years in customer support
- Communication Skills: Excellent written and verbal abilities
- Problem-Solving: Strong judgment and issue resolution
- Customer Focus: Empathy and service mindset
- Adaptability: Thrive in dynamic environments
Compensation & Benefits
The compensation for this role is $20.00 – $26.00/hr..
- Explore All Newest Jobs & Gigs
- Other Companies Hiring Remote
- Customer Service Jobs 2026
- Side Gigs 2026
Before You Apply: Resume Tips for this ATS
Because you are applying directly through the employer’s Applicant Tracking System, your resume needs to be optimized for their software:
- Make sure the words “Customer Support,” “Troubleshooting,” and “Collaboration” appear in your past experience if applicable.
- Highlight any specific experience you have with fintech solutions.
- Ensure your resume clearly states that you are looking for Part-Time work, so the recruiter knows you are aligned with the role.
