Healthcare Start-Up is Hiring! — Non-Phone — Remote Customer Ops Coordinator — Up to $80,000/yr. + Equity + Benefits

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Canvas Medical Customer Operations Coordinator Featured Opportunity

by Rat Race Rebellion       August 18, 2026

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About Canvas Medical

Canvas Medical is revolutionizing healthcare with its innovative Electronic Medical Records (EMR) platform, designed to streamline healthcare automation. Founded with a mission to empower care teams through technology, Canvas Medical offers a modern suite of tools that integrate data and automate workflows. Backed by top-tier technology investors, the company has made significant strides in the health tech industry.

Canvas Medical offers a full-time, remote opportunity for those looking to join a forward-thinking team. The Customer Operations Coordinator, Support role provides flexibility and is ideal for someone eager to learn and grow in healthcare technology. The position focuses on account operations and ticket triage.

What Your Day Will Look Like

As a Customer Operations Coordinator, Support, your day will involve handling account operations such as unlocks and staff provisioning. You will triage tickets from various platforms, ensuring smooth operations for customers. Additionally, you will develop your expertise in the Canvas platform, preparing for more complex technical investigations.

Responsibilities & Expectations

  • Handle Operations: Manage account unlocks, provisioning
  • Triage Tickets: Sort and prioritize incoming requests
  • Route Issues: Forward complex cases with context
  • Develop Expertise: Learn Canvas platform intricacies
  • Communicate Clearly: Respond to customer inquiries
💡 Not a match for these duties? Browse similar active Healthcare Jobs right here.

Relevant Experience & Skills Required

  • Education Requirements: 1+ years in support role
  • Technical Skills: Basic web app familiarity
  • Healthcare Interest: Keen on healthcare technology
  • Communication: Strong written skills
  • Organizational Skills: Detail-oriented and process-driven

Compensation & Benefits

The compensation for this role is $65,000 – $80,000/yr..

💡 Not the right fit? Check out these related roles:

Before You Apply: Resume Tips for this ATS

Because you are applying directly through the employer’s Applicant Tracking System, your resume needs to be optimized for their software:

  • Make sure the words “Customer Operations,” “Ticket Triage,” and “Healthcare Technology” appear in your past experience if applicable.
  • Highlight any specific experience you have with Canvas EMR.
  • Ensure your resume clearly states that you are looking for Full-Time work, so the recruiter knows you are aligned with the role.

HOW TO APPLY

Apply on Canvas Medical Job Page

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