Health Tech Start-Up is Hiring! — Remote Customer Success Associate — Up to $115,000/yr. + Benefits

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Turquoise Customer Success Associate Featured Post

by Rat Race Rebellion       May 28, 2026

✅ Verified listing: The link below takes you directly to the employer’s site to apply. This position was live as of the post date, but listings can close quickly! Subscribe to our daily newsletter to get the latest vetted remote job leads delivered straight to your inbox.

About Turquoise Health

Turquoise Health is a leading Series C price transparency platform that empowers over 300 enterprise organizations to navigate the complexities of healthcare pricing. Supported by renowned investors like a16z and Bessemer Venture Partners, Turquoise Health is committed to creating a more open and efficient healthcare marketplace. As a US-based, remote-first company, Turquoise Health values transparency, empathy, inclusivity, creativity, and ownership.

This full-time, fully remote role allows for flexible working hours, making it ideal for professionals seeking a work-life balance. The position operates within US business hours and requires candidates to be based in the United States.

What Your Day Will Look Like

As a Customer Success Associate, daily tasks include assisting in account planning, engaging with customers to enhance satisfaction, supporting post-sales operations, and participating in strategic projects. The role involves collaborating with internal teams to advocate for customer needs and identifying potential risks to customer retention.

Responsibilities & Expectations

  • Account Planning: Develop strategic account plans
  • Customer Engagement: Manage meetings and follow-ups
  • Operational Excellence: Oversee post-sales lifecycle
  • Strategic Support: Present findings to leadership
  • Customer Advocacy: Liaise with internal teams

Relevant Experience & Skills Required

  • Education Requirements: Bachelor’s degree required
  • Industry Experience: Life sciences or SaaS
  • Communication Skills: Diverse stakeholder interaction
  • Problem-Solving: Proactive customer satisfaction focus
  • Motivation: Desire for professional growth

Compensation & Benefits

The compensation for this role is $100,000 – $115,000/yr.

💡 Not the right fit? Check out these related roles:

Before You Apply: Resume Tips for this ATS

Because you are applying directly through the employer’s Applicant Tracking System, your resume needs to be optimized for their software:

  • Make sure the words “Customer Success,” “Account Management,” and “Risk Management” appear in your past experience if applicable.
  • Highlight any specific experience you have with claims, coverage, and billing data.
  • Ensure your resume clearly states that you are looking for Full-Time work, so the recruiter knows you are aligned with the role.

HOW TO APPLY

Apply on Turquoise Job Page

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