Cherry Technologies is Hiring! — Overnight Shift — Remote Customer Support Associate — $65,000/yr. + $15K Bonus

Posted on by ratrace
Cherry Technologies Customer Support Featured Opportunity (1)

by Rat Race Rebellion       September 11, 2026

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About Cherry Technologies, Inc.

Founded in 2019, Cherry Technologies, Inc. is a rapidly expanding fintech company that specializes in providing a seamless Buy Now, Pay Later (BNPL) solution for medical practices. These include dental, medical aesthetics, and veterinary services, aimed at making healthcare more accessible financially. Led by Stanford entrepreneurs with a track record of successful exits, Cherry is backed by prominent investors such as Kleiner Perkins and DCM.

Cherry offers a full-time, remote position for Customer Support Associates, focusing on flexibility and the ability to work overnight shifts. Candidates must be available for one of the specified schedules, including weekends and select holidays, to support Cherry’s 24/7 operations.

What Your Day Will Look Like

Customer Support Associates will manage a high volume of interactions through phone, live chat, email, and SMS, ensuring one-touch resolutions for provider and consumer inquiries. Responsibilities include investigating account activities, de-escalating complex situations, and collaborating with multiple departments to enhance operational processes. The role demands a strong work ethic, attention to detail, and the ability to thrive in a fast-paced, ever-changing environment.

Responsibilities & Expectations

  • Resolve Inquiries: Provide one-touch resolutions
  • Manage Interactions: Handle high volume efficiently
  • Investigate Issues: Assess and resolve account activities
  • De-escalate Situations: Use empathy and sound judgment
  • Document Interactions: Accurately record customer issues

Relevant Experience & Skills Required

  • Education Requirements: High school diploma or GED
  • Customer Support Experience: 1+ years required
  • Multi-Tasking Skills: Handle omni-channel inquiries
  • Detail Orientation: Prioritize tasks effectively
  • Excel/Google Sheets: Intermediate-level skills preferred

Compensation & Benefits

The compensation for this role is $65,000/yr..

💡 Not the right fit? Check out these related roles:

Before You Apply: Resume Tips for this ATS

Because you are applying directly through the employer’s Applicant Tracking System, your resume needs to be optimized for their software:

  • Make sure the words “Customer Support,” “Fintech,” and “BNPL” appear in your past experience if applicable.
  • Highlight any specific experience you have with Excel/Google Sheets.
  • Ensure your resume clearly states that you are looking for Full-Time work, so the recruiter knows you are aligned with the role.

HOW TO APPLY

Apply on Cherry Technologies Job Page

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