by Rat Race Rebellion September 9, 2026
About DeleteMe
DeleteMe is a pioneering force in the SaaS privacy sector, committed to restoring control over personal data. As a global leader in privacy services, the company is dedicated to enhancing personal security and supporting stronger democracies worldwide. With a robust B2C and B2B client base, DeleteMe has experienced significant growth, backed by premier investment firms and a mission-driven team.
Full-time and fully remote, this role offers flexibility and the opportunity to work from home. The Customer Support Representative will engage in a dynamic work environment, with a schedule aligned to department goals.
What Your Day Will Look Like
As a Customer Support Representative, your day will involve responding to support requests via Zendesk, resolving inquiries, and documenting case details. You will collaborate with internal teams to address complex issues and ensure customer satisfaction. This role focuses on email and web-based interactions, allowing for a non-phone work environment.
Responsibilities & Expectations
- Educate Customers: Explain best practices clearly
- Document Cases: Record details for strategic use
- Collaborate Internally: Resolve complex issues
- Respond Promptly: Address inquiries via email
- Elevate Issues: Report unresolved cases
Relevant Experience & Skills Required
- Education Requirements: High school diploma or GED
- Communication Skills: Strong written and verbal abilities
- Problem-Solving: Effective troubleshooting skills
- Adaptability: Comfortable with rapid changes
- Tech Proficiency: Skilled in using multiple systems
Compensation & Benefits
The estimated compensation for this role is $17.00 – $22.00/hr. (Estimated based on similar roles; Actual pay may vary.)
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Before You Apply: Resume Tips for this ATS
Because you are applying directly through the employer’s Applicant Tracking System, your resume needs to be optimized for their software:
- Make sure the words “Customer Support,” “Zendesk,” and “Privacy Services” appear in your past experience if applicable.
- Highlight any specific experience you have with Zendesk.
- Ensure your resume clearly states that you are looking for Full-Time work, so the recruiter knows you are aligned with the role.