by Rat Race Rebellion August 17, 2026
About Mudflap
Mudflap is revolutionizing the trucking industry, an essential part of the U.S. economy, by providing innovative fintech solutions that help over 100,000 small businesses save significantly on fuel costs. With billions processed in annual payment volume, Mudflap is backed by top-tier investors and has been recognized in the Forbes Fintech 50 list.
This full-time, remote position offers an evening schedule, with a Thursday–Monday shift that leaves your mornings and much of the day free for work, school, family, or other commitments.
What Your Day Will Look Like
As a Customer Support Specialist, expect to handle high volumes of customer inquiries via phone, providing real-time problem-solving and delivering exceptional service. The role demands strong communication skills, empathy, and the ability to thrive in a fast-paced environment.
Responsibilities & Expectations
- Handle Inquiries: Manage high-volume customer calls
- Problem Solve: Provide real-time solutions
- Communicate Clearly: Maintain professional tone
- Stay Organized: Efficiently manage tasks
- Deliver Service: Exceed customer expectations
Relevant Experience & Skills Required
- Education Requirements: No degree required
- Communication Skills: Excellent verbal and written
- Tech Proficiency: Familiar with Zendesk
- Customer Focus: Passion for service
- Multitasking Ability: Thrive in fast-paced settings
Compensation & Benefits
The compensation for this role is $23.00 – $27.00/hr..
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Before You Apply: Resume Tips for this ATS
Because you are applying directly through the employer’s Applicant Tracking System, your resume needs to be optimized for their software:
- Make sure the words “Customer Support,” “Problem Solving,” and “Communication Skills” appear in your past experience if applicable.
- Highlight any specific experience you have with Zendesk.
- Ensure your resume clearly states that you are looking for Full-Time work, so the recruiter knows you are aligned with the role.