AI Start-up is Hiring! — Non-Phone — Remote Customer Support Specialist — Up to $80,000/yr.

Posted on by ratrace
Sagetap Customer Support Featured Post

by Rat Race Rebellion       May 13, 2026

✅ Verified listing: The link below takes you directly to the employer’s site to apply. This position was live as of the post date, but listings can close quickly! Subscribe to our daily newsletter to get the latest vetted remote job leads delivered straight to your inbox.

About Sagetap

Sagetap is an innovative startup revolutionizing how enterprise technology executives discover and evaluate software. Through its AI-driven platform, Sagetap connects tech buyers with credible technology vendors, facilitating meaningful exchanges without the pressure of sales. With backing from notable investors like NFX Ventures and Emergent Ventures, Sagetap is dedicated to transforming software discovery for senior technology leaders.

Remote and full-time, this role offers flexibility and the chance to work from anywhere, although candidates located in CA or NYC are preferred. The position operates within the Business Operations department and provides a comprehensive rewards package including salary, equity, and benefits.

What Your Day Will Look Like

As a Customer Support Specialist, your day will involve managing inbound support requests, responding to customer inquiries, troubleshooting platform issues, and maintaining organized records. You’ll play a crucial role in enhancing the user experience by building support resources and identifying recurring customer pain points.

Responsibilities & Expectations

  • Manage Requests: Handle inbound support inquiries
  • Respond Professionally: Address customer questions clearly
  • Troubleshoot Issues: Resolve platform problems promptly
  • Support Verification: Review Sage applications for accuracy
  • Improve Resources: Develop self-service support tools
💡 Not a match for these duties? Browse similar active Non-Phone Jobs right here.

Relevant Experience & Skills Required

  • Education Requirements: 1–3 years experience
  • Communication Skills: Strong written and verbal
  • Organization: Highly organized, detail-oriented
  • Tech Savvy: Comfortable with new systems
  • Platform Experience: Familiar with Intercom

Compensation & Benefits

The compensation for this role is $50,000 – $80,000/yr..

💡 Not the right fit? Check out these related roles:

Before You Apply: Resume Tips for this ATS

Because you are applying directly through the employer’s Applicant Tracking System, your resume needs to be optimized for their software:

  • Make sure the words “Customer Support,” “Operations,” and “Customer Success” appear in your past experience if applicable.
  • Highlight any specific experience you have with Intercom.
  • Ensure your resume clearly states that you are looking for Full-Time work, so the recruiter knows you are aligned with the role.

HOW TO APPLY

Apply on  Sagetap Job Page

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