by Rat Race Rebellion May 5, 2026
About U-Haul
U-Haul, founded in 1945, has been a cornerstone in the moving and storage industry. The company was created to meet the post-World War II demand for do-it-yourself moving equipment, offering a one-way rental service that revolutionized the way people move. U-Haul continues to innovate with services like Truck Share 24/7, making it easier for customers to rent on their own terms.
Logistics
This part-time role is fully remote, offering flexibility to work from home. Candidates must be available to work 25 hours per week, including mandatory shifts on Saturday and Sunday. High-demand shifts are available on a first-come, first-serve basis.
What Your Day Will Look Like
As a Remote Live Verification Agent, you will review rental sessions for accuracy, ensure compliance with U-Haul policies, and communicate effectively with customers via phone and chat. The role involves handling inbound and outbound calls, verifying customer information, and resolving any issues that may arise during the rental process.
Responsibilities & Expectations
- Review Sessions: Ensure rental accuracy
- Verify Information: Confirm customer details
- Handle Calls: Manage inbound and outbound
- Resolve Issues: Address customer concerns
- Ensure Compliance: Follow U-Haul policies
Relevant Experience & Skills Required
- Education Requirements: High school diploma required
- Communication Skills: Strong verbal and written
- Customer Service: 1 year phone experience
- Technical Savvy: Proficient with digital tools
- Multitasking: Handle multiple customers
Compensation & Benefits
The compensation for this role is $16.00 – $19.00/hr..
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Before You Apply: Resume Tips for this ATS
Because you are applying directly through the employer’s Applicant Tracking System, your resume needs to be optimized for their software:
- Make sure the words “Verification,” “Customer Service,” and “Remote Work” appear in your past experience if applicable.
- Highlight any specific experience you have with U-Haul app or similar platforms.
- Ensure your resume clearly states that you are looking for Part-Time work, so the recruiter knows you are aligned with the role.
