by Rat Race Rebellion November 11, 2026
About IQVIA
IQVIA is a global leader in providing advanced analytics, technology solutions, and contract research services to the life sciences industry. The company is dedicated to helping healthcare organizations accelerate innovation and improve patient outcomes through data-driven insights and comprehensive solutions. IQVIA partners with medical device and diagnostic manufacturers, offering tech-enabled, outsourced commercial service teams and technologies.
This is a full-time, remote position operating within the Eastern Time Zone. The role offers flexibility for working across all time zones if needed, with equipment provided for home office setups. The position involves a regular schedule, focusing on managing product recalls.
What Your Day Will Look Like
As a MedTech Recall Specialist, daily tasks include conducting outbound calls to notify affected facilities about medical device recalls. The role requires maintaining confidentiality, adhering to scripts, managing data entry, and documenting all interactions. Providing feedback to corporate teams is also a key responsibility.
Responsibilities & Expectations
- Notify Customers: Conduct outbound recall calls
- Maintain Confidentiality: Handle sensitive data professionally
- Follow Scripts: Adhere to messaging protocols
- Data Management: Enter and manage recall data
- Provide Feedback: Relay customer insights to teams
Relevant Experience & Skills Required
- Education Requirements: High school diploma or GED
- Customer Service: Experience preferred
- Phone Skills: Polite, professional demeanor
- Documentation: Detail-oriented and quality-focused
- Technical Skills: Strong software proficiency
Compensation & Benefits
The compensation for this role is $27.00 – $30.00/hr..
Before You Apply: Resume Tips for this ATS
Because you are applying directly through the employer’s Applicant Tracking System, your resume needs to be optimized for their software:
- Make sure the words “recall support,” “data entry,” and “customer service” appear in your past experience if applicable.
- Highlight any specific experience you have with business intelligence analytics.
- Ensure your resume clearly states that you are looking for Full-Time work, so the recruiter knows you are aligned with the role.