by Kavita Persaud-Robbins Dec. 4, 2025
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Better Health, a rapidly growing healthcare company, has posted a Remote Member Care Advisor opening to their careers page.
In this role, you would become an expert in Better Health’s products, customers, medical conditions, insurance, and billing. You will be the first point of contact for customers’ questions and issues, collaborating with various teams to ensure smooth resolution. You will support the entire customer journey and contribute to creating efficient customer interaction processes while representing customer needs internally.
Applicants should have experience in customer service, ideally with durable medical equipment (DME), be self-motivated, creative problem solvers, and thrive in a fast-paced startup environment. A strong passion for consumer healthcare and helping others is essential.
The posted pay rate is $19.00 – $21.00 per hour.
The company is hiring from anywhere in the United States.
Better Health offers healthcare benefits to employees.
Following are details excerpted from the Remote Member Care Advisor job posting:
Better Health is innovating the home medical supply sector by providing comprehensive support, coaching, education, and home delivery. Since launching in November 2019, they have grown rapidly, secured multiple state licenses, and partnered with major healthcare providers such as Oscar Health and Humana. The company is backed by strong investors and healthcare leaders.
Job Responsibilities:
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Master company products, customer needs, medical conditions, insurance, and billing processes
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Serve as the first contact for customer inquiries and issues, coordinating with internal teams to resolve problems
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Manage the entire customer journey, from initial contact through post-purchase support
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Help develop and improve customer interaction processes
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Advocate for customers internally to ensure product development aligns with their needs
Requirements:
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Passion for consumer healthcare and helping people improve their quality of life
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Customer service experience, preferably with durable medical equipment (DME)
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Ability to go above and beyond for customers consistently
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Self-starter attitude with strong problem-solving and prioritization skills
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Excitement to join a startup and make an immediate impact
Compensation & Benefits:
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Hourly pay between $19.00 and $21.00, depending on experience
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Fully remote work-from-anywhere flexibility
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Healthcare benefits included
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Opportunity to join a mission-driven leadership team focused on helping people with chronic conditions
HOW TO APPLY
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CLICK HERE for full details and to apply for this Remote Member Care Advisor position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!
