U-Haul is Hiring! — Part-Time — Remote Customer Service Role — $15/hr.

Posted on by ratrace
U Haul Phone Agent Featured Opportunity

by Rat Race Rebellion       June 23, 2026

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About U-Haul

Since its founding in 1945, U-Haul has been a cornerstone in the moving industry, offering do-it-yourself moving solutions across the U.S. and Canada. The company was born from a need recognized by co-founders L.S. “Sam” Shoen and Anna Mary Carty Shoen, who envisioned a system where moving equipment could be rented on a one-way, nationwide basis. This innovative idea revolutionized the way people moved, transforming the industry with their signature orange trailers.

U-Haul’s Moving Help Phone Agent position is a part-time, remote opportunity that requires a commitment of at least 30 hours per week. The role is flexible, but candidates must be available for shifts from Monday to Sunday, between 6:00 AM and 4:00 PM Arizona time, and must work at least one weekend day. Training is provided and takes place over two weeks, with specific hours outlined.

What Your Day Will Look Like

This role involves engaging with customers primarily via phone, chat, and email to assist with booking, editing, or canceling Moving Help services. Agents will address customer concerns, process orders, and maintain records of interactions. Effective communication and problem-solving skills are essential to ensure customer satisfaction.

Responsibilities & Expectations

  • Assist Customers: Book, edit, or cancel services
  • Respond Promptly: Address inquiries via phone, chat
  • Resolve Issues: Handle complaints efficiently
  • Maintain Records: Document interactions and outcomes
  • Collaborate: Work with colleagues, supervisors
💡 Not a match for these duties? Browse similar active Part-Time Jobs right here.

Relevant Experience & Skills Required

  • Education Requirements: High school diploma or GED
  • Calm Demeanor: Remain composed under pressure
  • Technical Skills: Intermediate computer proficiency
  • Communication Skills: Effective verbal and written communication
  • Customer Experience: Previous support experience preferred

Compensation & Benefits

The compensation for this role is $15.00/hr..

💡 Not the right fit? Check out these related roles:

Before You Apply: Resume Tips for this ATS

Because you are applying directly through the employer’s Applicant Tracking System, your resume needs to be optimized for their software:

  • Make sure the words “Customer Support,” “Call Center,” and “Remote Work” appear in your past experience if applicable.
  • Highlight any specific experience you have with Microsoft Office.
  • Ensure your resume clearly states that you are looking for Part-Time work, so the recruiter knows you are aligned with the role.

HOW TO APPLY

Apply on U-Haul Job Page

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