Tech Firm is Hiring! — Non-Phone — Remote Payment Operations Specialist — $63,570/yr.

Posted on by ratrace
FastSpring Payment Operations Featured Opportunity

by Rat Race Rebellion       July 14, 2026

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About FastSpring

FastSpring is a leading provider of payment solutions for AI, SaaS, gaming, software, and digital product companies aiming to expand their reach globally. Established in 2005, this privately owned enterprise operates from its headquarters in Santa Barbara and maintains offices in key locations such as Amsterdam, Austin, Belfast, Dublin, Halifax, and Singapore.

This is a full-time, remote opportunity, offering flexibility and the chance to work with a globally distributed team. The Payment Operations Specialist role is designed for those at an entry-to-early level, providing an excellent platform for career growth in payment operations.

What Your Day Will Look Like

Daily responsibilities include managing chargebacks, tracking KPIs, and resolving payment issues. The role requires collaboration with senior team members to monitor payment performance and support cross-functional projects aimed at reducing risk and enhancing seller experiences.

Responsibilities & Expectations

  • Manage Chargebacks: Oversee end-to-end chargeback process
  • Monitor Performance: Track payment metrics and anomalies
  • Coordinate Documentation: Collect dispute response materials
  • Investigate Issues: Analyze payment processor alerts
  • Support Teams: Assist Finance and Risk teams
💡 Not a match for these duties? Browse similar active Non-Phone Jobs right here.

Relevant Experience & Skills Required

  • Education Requirements: 1+ years experience required
  • Payment Knowledge: Card payments and chargebacks
  • Data Proficiency: Comfortable with spreadsheets
  • Organizational Skills: Manage multiple tasks efficiently
  • Communication: Clear written and verbal skills

Compensation & Benefits

The compensation for this role is $63,570/yr..

💡 Not the right fit? Check out these related roles:

Before You Apply: Resume Tips for this ATS

Because you are applying directly through the employer’s Applicant Tracking System, your resume needs to be optimized for their software:

  • Make sure the words “chargebacks,” “payment operations,” and “KPI tracking” appear in your past experience if applicable.
  • Highlight any specific experience you have with Looker or Tableau.
  • Ensure your resume clearly states that you are looking for Full-Time work, so the recruiter knows you are aligned with the role.

HOW TO APPLY

Apply on FastSpring Job Page

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