by Rat Race Rebellion June 23, 2026
About Muck Rack
Muck Rack is a leading SaaS platform designed for public relations and communication professionals. The company’s mission is to help organizations build trust and effectively tell their stories by leveraging earned media. Muck Rack integrates media database, monitoring, and reporting into a single platform, enabling teams to collaborate and analyze media coverage seamlessly. Recognized for its outstanding culture and innovative product, Muck Rack has received accolades from Inc., Quartz, G2, and BuiltIn.
As a full-time, remote position, the Press Release Operations Specialist role offers flexibility in work hours, primarily from 12:00 PM to 9:00 PM ET. Candidates should expect some variation in hours during onboarding and training. This role is ideal for those who thrive in dynamic environments and enjoy remote work setups.
What Your Day Will Look Like
In this role, you will assist customers throughout the press release distribution process, ensuring accuracy and timeliness. Tasks include troubleshooting issues, managing newsroom content, and escalating technical problems to relevant teams. You will work closely with Customer Support, Customer Success, Product, and Engineering teams to maintain high customer satisfaction and operational efficiency.
Responsibilities & Expectations
- Support Customers: Assist with press release distribution
- Troubleshoot Issues: Resolve formatting and scheduling problems
- Manage Content: Help with newsroom publishing
- Monitor Status: Provide updates on releases
- Collaborate Teams: Work with support and engineering
Relevant Experience & Skills Required
- Education Requirements: No degree required
- Communication Skills: Strong written and verbal abilities
- Detail Orientation: Exceptional organizational skills
- Customer Experience: Support or operations roles preferred
- Platform Familiarity: SaaS products and CRM systems
Compensation & Benefits
The compensation for this role is $27.00/hr..
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Before You Apply: Resume Tips for this ATS
Because you are applying directly through the employer’s Applicant Tracking System, your resume needs to be optimized for their software:
- Make sure the words “Press Release,” “Distribution,” and “Operations” appear in your past experience if applicable.
- Highlight any specific experience you have with Muck Rack’s platform.
- Ensure your resume clearly states that you are looking for Full-Time work, so the recruiter knows you are aligned with the role.
