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by Chris Durst July 24, 2024
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Cardinal Health has posted a Remote Representative II, Customer Service Ops position to their careers page.
The company expects to accept applications until August 18, 2024, but don’t delay in getting your application in.
This is a Monday through Friday position, and the start time is 10AM EST — making it ideal for people who prefer a little later start to their workday.
In this full-time role, you will support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions.
Applicants do not have to have a college education, but they should have 2-4 years of customer service experience, and knowledge of Microsoft Office programs.
The posted pay range for the Remote Representative II, Customer Service Ops position is $15.00-$21.19 per hour.
Cardinal also offers a comprehensive benefits program.
Following are excerpts from the Remote Representative II, Customer Service Ops job posting:
What Customer Operations Support contributes to Cardinal Health
Responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
Shift: Monday-Friday 10:00 am – 6:30 pm EST
REMOTE DETAILS: You will work from home, full-time.
As a work from home employee, the expectation is that you have your camera on when participating in your onboarding/training activities. Please note that work from home is not a substitute for childcare or eldercare, arrangements must be made ahead of your start date. You will be required to have a dedicated, quiet, private, distraction free environment with access to high-speed internet.
Responsibilities:
- Offer professional and timely service as a representative of Cardinal Health at-Home
- Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
- Provide problem resolution for order issues in a timely manner
- Demonstrate excellent communication skills
- Must be able to multitask in a fast paced environment
- Team-oriented mindset
- Demonstrate a passion for healthcare
- Strong organizational skills and attention to detail
Qualifications:
- High school diploma preferred
- 2-4 years experience in Customer Service preferred
- Prior computer experience using Microsoft Office systems required
What is expected of you and others at this level
- Applies acquired job skills and company policies and procedures to complete standard tasks
- Works on routine assignments that require basic problem resolution
- Refers to policies and past practices for guidance
- Receives general direction on standard work; receives detailed instruction on new assignments
- Consults with supervisor or senior peers on complex and unusual problems
Compensation & Benefits
Anticipated hourly range: $15.00-$21.19 per hour
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
Application window anticipated to close: 08/18/2024 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
HOW TO APPLY
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CLICK HERE for full details and to apply for this Remote Representative position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!
