Tech Start-Up is Hiring! — Non-Phone — Remote Support Operations Analyst — Up to $100,000/yr.

Posted on by ratrace
Automatiq Support Operations Analyst Featured Opportunity

by Rat Race Rebellion       June 18, 2026

✅ Verified listing: The link below takes you directly to the employer’s site to apply. This position was live as of the post date, but listings can close quickly! Subscribe to our daily newsletter to get the latest vetted remote job leads delivered straight to your inbox.

About Automatiq

Automatiq is a forward-thinking technology company dedicated to enhancing operational efficiency through intelligent automation solutions. With a focus on integrating advanced AI capabilities, Automatiq helps businesses streamline their processes and improve customer support dynamics. The company prides itself on fostering innovation and adaptability in a rapidly evolving digital landscape.

As a full-time remote position, the Support Operations Analyst role offers flexibility, allowing team members to work from anywhere within the United States. This role is ideal for individuals seeking a dynamic work environment that supports professional growth and development.

What Your Day Will Look Like

The Support Operations Analyst will focus on owning and optimizing the architecture of Automatiq’s Intercom environment. Daily tasks include auditing current configurations, designing scalable systems, and managing user access. Collaboration with internal teams to ensure seamless integration of AI capabilities will also be a key responsibility.

Responsibilities & Expectations

  • Own Architecture: Manage Intercom platform setup
  • Audit Systems: Identify and fix configuration issues
  • Design for Scale: Build efficient support systems
  • Manage Access: Oversee user roles and permissions
  • Integrate AI: Implement AI-driven support features
💡 Not a match for these duties? Browse similar active Non-Phone Jobs right here.

Relevant Experience & Skills Required

  • Education Requirements: No degree required
  • Platform Experience: Intercom, Zendesk, or Freshdesk
  • Support Expertise: Experience in tech company growth
  • Analytical Skills: Measure and track KPIs
  • Architectural Thinking: Design scalable systems

Compensation & Benefits

The compensation for this role is $90,000 – $100,000/yr..

💡 Not the right fit? Check out these related roles:

Before You Apply: Resume Tips for this ATS

Because you are applying directly through the employer’s Applicant Tracking System, your resume needs to be optimized for their software:

  • Make sure the words “Intercom,” “AI,” and “Support Operations” appear in your past experience if applicable.
  • Highlight any specific experience you have with Intercom.
  • Ensure your resume clearly states that you are looking for Full-Time work, so the recruiter knows you are aligned with the role.

HOW TO APPLY

Apply on Automatiq Job Page

Friendly reminder, Rat Race Rebellion doesn’t play a role in the applications or hiring processes for jobs we’ve posted to our site. We just find the great leads!