by Rat Race Rebellion July 30, 2026
About Axuall
Founded in collaboration with leading healthcare systems, Axuall is a pioneering clinical workforce intelligence company. Built on a national real-time practitioner data network, Axuall empowers healthcare systems, staffing firms, telehealth organizations, and health plans to streamline clinician onboarding, enhance hiring and workforce planning, and maintain accurate provider data across enterprise systems.
With AI-powered insights and seamless data exchange, Axuall helps healthcare organizations improve operational efficiency and strengthen clinical coverage. Axuall offers a full-time remote position with flexible working hours from Monday to Friday, 11 AM to 8 PM ET (8 AM to 5 PM PT). The role provides opportunities for career growth within the company.
What Your Day Will Look Like
As a Support Specialist, you will be the primary client-facing contact, ensuring exceptional service and support. Responsibilities include resolving Tier I issues, providing support through email, chat, text, and phone, coordinating internal requests, and following established workflows for ticket escalation.
Responsibilities & Expectations
- Resolve Issues: Address Tier I client concerns
- Provide Support: Assist via email, chat, text, phone
- Coordinate Requests: Manage internal follow-ups
- Follow Workflow: Triage and escalate tickets
- Contribute Ideas: Suggest team improvements
Relevant Experience & Skills Required
- Education Requirements: Some college or equivalent
- Customer Service: Excellent skills required
- Communication Skills: Outstanding written and verbal
- Software Proficiency: Experience with various platforms
- Healthcare Exposure: Familiarity with clinicians a bonus
Compensation & Benefits
The compensation for this role is $60,000 – $75,000/yr..
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Before You Apply: Resume Tips for this ATS
Because you are applying directly through the employer’s Applicant Tracking System, your resume needs to be optimized for their software:
- Make sure the words “Support Specialist,” “Healthcare,” and “Client Service” appear in your past experience if applicable.
- Highlight any specific experience you have with software support.
- Ensure your resume clearly states that you are looking for Full-Time work, so the recruiter knows you are aligned with the role.