U-haul Part-Time Roadside Assistance Agent Remote Job

by Rat Race Rebellion February 12, 2026

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U-Haul has been a cornerstone in the moving industry since its inception in 1945, providing essential services to do-it-yourself movers across the U.S. and Canada.

The company was born out of a need for accessible moving equipment in the post-war era. Today, it continues to lead with innovative solutions and a customer-first approach.

The Roadside Assistance Agent role is crucial for maintaining a reputation for customer care. Agents respond to roadside service requests, offering real-time solutions to customers in need. This part-time role requires quick thinking, empathy, and effective communication to ensure safety and satisfaction.

This position is fully remote, allowing employees to work from the comfort of their homes. U-Haul supports flexible scheduling and opportunities for professional development, making it an attractive for someone looking for a second job. Applications are not currently accepted from Residents in CA, WA, or the District of Columbia.

The following contains details excerpted from the Roadside Assistance Agent job posting:

This role involves assisting customers with roadside emergencies through the U-Haul App, ensuring their safety and satisfaction.

Responsibilities

Respond to roadside service requests via the U-Haul App.
Make outbound calls to customers and service providers.
Provide real-time solutions and guidance to customers.
Ensure customer safety with professionalism and care.
Meet quality-related metrics and goals.

Relevant Experience & Skills

Ability to express sympathy, empathy, and compassion.
Proficient in navigating multiple computer programs simultaneously.
Excellent verbal communication and listening skills.
General knowledge of U.S. and Canada geography.
Critical thinker with the ability to adapt.

Compensation & Benefits

The estimated compensation for this role is $17/hr.

HOW TO APPLY

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CLICK HERE for full details and to apply for this Roadside Assistance Agent position.

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