
Manage and grow mid-market customer accounts by leading onboarding, adoption, and renewals for Articulate’s e-learning software.

Manage and grow mid-market customer accounts by leading onboarding, adoption, and renewals for Articulate’s e-learning software.

Help customers choose golf equipment and products through virtual consultations and customer support.

Provide remote customer support for Wayvia’s commerce tech products via telephone, email, and support tools.

Lead operational performance and process optimization supporting internal teams and customers.

Support Cigna’s pharmacy operations by collecting and documenting patients’ medication histories from clinical records and providers.

Manage telehealth billing operations, claims resolution, and payer communications to support accurate insurance processing and patient billing.

Lead cross-functional GTM systems programs across Salesforce, Marketo, Gong, and Outreach.

Design and improve training programs for global support agents, combining adult learning principles with creative content development.