Support families through major life transitions by providing bilingual (English/French) care via phone, chat, and email, while documenting learnings to improve Empathy’s care program.
Own SaaS product outcomes at Aha!, shaping roadmap, AI-enhanced features, and go-to-market with a cross-functional team and direct customer input.
Drive new business acquisition and convert inbound leads for Toast’s restaurant platform in Mandarin-speaking strategic cuisine segments, serving restaurant owners who thrive with personalized, language-aligned sales interactions.
Support SeatGeek’s partners by driving strategic adoption, revenue growth, and long-term client success outcomes.
Handle customer inquiries via email and chat for Clerk Chat’s conversational messaging platform, serving users and internal teams. Ideal for candidates with 2–3 years of support experience.
Provide remote customer support to HubSpot users, helping them resolve issues and understand the product; ideal for candidates with customer service and technical aptitude.
Lead support and training for volunteer engagement staff across chapters, serving internal volunteer program teams; ideal for a nonprofit professional with experience in volunteer management.
Love pets and helping people? This full-time remote role supports pet parents with insurance questions via phone, chat, and email. Includes paid training, strong benefits, and a set schedule with weekends.