Work from Home Customer Service and Tech Support Roles with Teleperformance

work from home jobs

by Chris Durst   Aug. 21, 2020

Teleperformance is actively hiring work from home Customer Service Reps and Tech Support Reps in AR, AZ, CO, DE, FL, GA, IA, ID, IL, IN, KS , KY, LA, MD, ME, MI, MN, MO, MS, NC, NE, and NH.

The company is rated 3.5 out of 5 stars on Indeed and 3.4 stars out of 5 on Glassdoor.

Pay varies by position and location, but seems to be in the $12 – $13 per hour range.

Among the jobs they have listed are Customer Service for Ann Taylor.

The following is from their Customer Service Rep job description, but be sure to check their site for descriptions of the other work from home openings they have posted!:

“Our Customer Service Representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Your Responsibilities

  • Handle and carefully respond to all inbound and outbound customer inquiries
  • Provide excellent customer service through active listening
  • Work with confidential customer information and treat it sensitively
  • Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding
  • Appropriately communicate with customers
  • Compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning

What We’re Looking for

  • Over 18 years of age
  • Ability to type 25 wpm
  • High School Graduate or GED
  • Comfort with desktop computer system
  • Proven oral & written communication skills
  • Compassionate customer service mindset
  • Ability to interact with various types of customers

What We Prefer

  • 6 months Call Center experience
  • 1 year Customer service experience
  • Logical problem-solving skills
  • Availability to work various shifts
  • Ability to use Windows operating systems
  • Organization and work prioritization skills”

CLICK HERE and enter the quoted phrase “work at home” in the “Job title or keywords” field. For more jobs like these, be sure to see our Newest Jobs & Gigs page. We post new jobs and side gigs every morning except Sunday. To be the first to hear about jobs like these, like our Facebook page. Good luck!

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