Work from Home for CVS! $17-$25.15/Hr. Customer Service Reps Needed Nationwide (US)

CVS is Hiring Work from Home Customer Service Reps
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by Chris Durst       Dec. 27, 2023

As we write, this job listing is online and applications appear to be open. But jobs can fill at any time, so apply or share quickly if you’re interested! Sorry, but we have no role in the HR processes of other companies. If you encounter difficulties in the application process please contact them directly. Good luck in your hunt, and may you be working from home soon!

CVS has posted openings for work from home Customer Relations Team members to their careers page. Recruiting is nationwide.

In this role, you’d be supporting CVS retail pharmacy stores by responding to customer calls made to the company’s 1-800-SHOP-CVS line.

“Opportunities available for candidates nationwide.”

The pay range is listed as $17 – $25.15 per hour.

The company also offers a comprehensive benefits package.

Here’s what the company has posted about this opportunity:

Opportunities available for candidates nationwide. Exciting customer relations position available supporting CVS retail pharmacy stores. Responsibilities include responding to customer calls made to our 1-800-SHOPCVS line in a manner that is reflective of the company’s purpose and values. Must have superb customer service skills to assist pharmacy customers in an inbound customer contact center setting. In this role, you will serve as a customer advocate when researching, responding, or interpreting company procedures or policies with the ultimate goal of delighting our valuable pharmacy customers. Excellent communication skills are needed as you review and process incoming phone calls, emails, and letters and as you respond to customers either on the phone or via written communications. Collaboration skills are needed as you partner with field management, category managers, and other departments to resolve customer concerns in a timely and proficient manner. This position will provide customer service upholding our goals of delivery through the execution of responsiveness, reliability, and professionalism.

Required Qualifications

  • Must have a minimum of 1 consecutive year experience in customer service. -Excellent communication, organization and follow up skills. -Ability to articulate program details to customers over the telephone and in writing. -Strong PC skills along with the ability to toggle from different applications. -Microsoft (MS) Windows-based applications and MS Office proficiency. – Flexibility in work schedule and ability to complete paid company training program.

Preferred Qualifications

  • Bilingual in Spanish
  • Prior inbound Call Center experience
  • Previous experience working from home a plus
  • Prior retail experience or Pharmacy experience

Education Verifiable High School diploma, GED or equivalent experience

Pay Range

The typical pay range for this role is:

  • $17.00 – $25.15

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

CLICK HERE for full details and to apply. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. Good luck as you make your work from home plans a reality!

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