by Chris Durst Apr. 20, 2022
UPDATE: The company has received all of the applications they need at this time and has removed the listing. Good luck to all who applied!
AAA, the roadside assistance company, regularly hires people to work from home.
Currently, they’ve listed openings for Full- and Part-Time Work from Home Inbound Call Center Sales Associates.
Applicants for this role must reside in either CT, DE, IN, KS, KY, MD, NJ, OH, OK, PA, SD, VA, Washington D.C., or WV.
Pay is listed as $15/hour BASE with an 8% shift differential for evening work.
Additionally, there’s a monthly commission plan that pays an average of $350 – $500 per month.
Benefits are available for full-time employees.
Here’s what the company has posted about this opportunity:
“AAA is hiring sales-driven, customer focused individuals to join our dynamic Member Services Call Center team! In this role, you’ll demonstrate a commitment to enhancing our member value by providing exceptional service in a fast-paced, high-volume call center environment. In addition to your hourly base pay, you’ll have control over how much you earn through our monthly commission plan while being provided the support you need to achieve your goals. If you want to join an organization that rewards hard work and excellence, AAA is the place for you!
Please note: this position is work from home, but you must live in our territory to be considered.
Position Details: Part Time and Full time work from home positions available!
Virtual Training Requirements:
- Start Date of May 9th
- Training: First 5 weeks, Monday – Friday, 9:00am – 4:30pm
- Home wired internet and quiet work space required
Schedules After Training:
- Flexible options available, 3, 4, or 5 days per week
- 24-37.5 hours per week
- 1 weekend day per week is required as part of your schedule
- Schedules with be a mix between day and early evening
What AAA will provide you:
- $15.00 base pay hourly
- 8% shift differential for evening work
- Monthly commission plan (Average earnings are $350 – $500)
- Comprehensive health care plan (Full-time only)
- 401(k) plan with company match
- Wellness and Health Advocate Programs
- Accrued paid time off yearly
- Tuition Reimbursement yearly
- Child & Family care benefit
- Paid time off to volunteer
- Travel discounts
- Free AAA premier membership
The Day to Day:
- Be pleasant, professional, and have a smile in your voice
- Deliver extraordinary customer service to ensure member satisfaction
- Answer inbound calls to process new member sales, add-ons, upgrades, automatic renewals and transfers and processing credit card payments
- Help answer questions about AAA products and services
- Provide advice about travel, tours, and directions
- Consistently upsell and cross sell other AAA products and services (discounts, credit cards, insurance, etc.)
- Help our members in their time of need by taking roadside assistance calls and accurately capturing the details of their needs.
What we’re looking for from you:
- High School Diploma or equivalent
- Two to five years of sales and customer service experience
- Strong ability to troubleshoot and multi-task in fast-paced work environment
- Able to use a Windows based computer with ease
- Able to secure the appropriate licensing for sales as required
Work from home or Remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in 13 states including CT, DE, IN, KS, KY, MD, NJ, OH, OK, PA, SD, VA, Washington D.C., and WV.”
CLICK HERE for full details and to apply. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. Good luck as you make your work from home plans a reality!
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