Grow Therapy is Hiring! — Evening Shift — Remote Client Billing Support Specialist — Up to $24.04/hr.

Posted on by ratrace
Grow Client Billing Support Featured Opportunity

by Rat Race Rebellion       November 9, 2026

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About Grow Therapy

Grow Therapy was founded in 2020 with a mission to make mental health care more effective and accessible. With over 15 million sessions conducted, the company operates a unique three-sided marketplace that connects providers, insurance payors, and patients. Backed by over $328M in funding and a $3B valuation, Grow Therapy is poised to make a significant impact in the mental health sector.

Full-time, remote positions offer flexibility with shifts from 9:00 AM to 6:00 PM or 12:00 PM to 9:00 PM ET. Employees are expected to travel 1-2 times per year for company events.

What Your Day Will Look Like

As a Specialist I in Client Billing Support, you’ll assist clients and providers via live chat, messaging, and phone. Responsibilities include solving billing inquiries, managing workloads efficiently, and maintaining clear communication. You’ll also document interactions and collaborate with teams to enhance support services.

Responsibilities & Expectations

  • Deliver Support: Assist via chat, messaging, phone
  • Solve Problems: Investigate and resolve billing issues
  • Manage Workload: Balance quality with efficiency
  • Communicate Clearly: Simplify complex information
  • Document Interactions: Maintain accurate records

Relevant Experience & Skills Required

  • Education Requirements: High school diploma or GED
  • Customer Service: Experience in support or hospitality
  • Problem Solving: Investigate and resolve issues
  • Communication Skills: Clear and compassionate interaction
  • Adaptability: Thrive in remote environments

Compensation & Benefits

The compensation for this role is $24.04/hr..

💡 Not the right fit? Check out these related roles:

Before You Apply: Resume Tips for this ATS

Because you are applying directly through the employer’s Applicant Tracking System, your resume needs to be optimized for their software:

  • Make sure the words “Customer Support,” “Billing,” and “Remote Work” appear in your past experience if applicable.
  • Highlight any specific experience you have with insurance billing or healthcare technology.
  • Ensure your resume clearly states that you are looking for Full-Time work, so the recruiter knows you are aligned with the role.

HOW TO APPLY

Apply on Grow Therapy Job Page

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