New Listing – Work from Home Chat Agents Needed, $14.50/Hr.


By Mike Haaren – Rat Race Rebellion Co-Founder – Sept. 16, 2020

Work from Home Chat Jobs – HS Diploma + 6 Months’ Customer Service Experience – $14.50/Hr. After Paid Virtual Training – $13.50/Hr. During Training

Apply or share quickly if interested — these always fill fast.

UPDATE: Sept. 17 — As noted, these jobs always fill quickly and the listing has been deleted. For more jobs like these, be sure to check our new Daily Jobs & Gigs page. Good luck to everyone who applied!

KellyConnect has just reopened hiring for f/t work from home Chat Reps. Many RRRebels have been hired at KC over the years.

Reportedly not hiring from AK, CA, DC, HI, NY, NJ, or the city of Seattle, WA. But that’s not official. (With thanks to RRRebels Kanika J. and Eric G. for the tips!)

Pay

Per the company, the job includes paid virtual training at $13.50/hr., then to $14.50/hr. after 90 days. “Earning potential up to $17/hr.”

Here’s what the company has to say about these positions:

Our support representatives provide customer service to resolve technology challenges through a series of troubleshooting activities and knowledge-based research in a virtual call center environment.

What You’ll Love About Us

Paid training at $13.50

Increase of $1.00 after 90 days

Advisor earning potential up to $17/hour

More family, less traffic

99% of promotions from within with explosive growth opportunities into departments such as Leadership, Quality Assurance, and Training

What You’ll Do Every Day 

What You’ll Do Every Day 

You’ll interact with up to 3 customers at a time using various media channels; those channels may include inbound calls, inbound chats, or outbound calls, as dictated by business need.

 

Locating music, apps, and movies on various devices

Billing issues

Fraud management

Product feature inquiries

Resolving username and password difficulties

Troubleshooting email issues

Navigating customers through various apps

Data sharing & synchronization troubleshooting

Verifying proper hardware and software configuration and set up

Diagnosing and resolving issues including: internet connectivity, email, application downloads, and more

What We’ll Love About You

Regular, consistent and punctual attendance. Must be able to work a full-time schedule, 38 hours a week at minimum, including nights and weekends, holidays, variable schedule(s) and overtime as necessary.

Must be able to work a 3rd shift between 10pm – 8am CST

Must be able to work in a fast paced, structured, dynamic environment and high transaction environment, with the ability to maintain composure in stressful situations and manage and diffuse angry or upset customers

Possesses a strong work ethic with a stable work history

Great communication skills

Desire a long-term career with growth

Openness to feedback and willingness to improve

Familiarity with iOS and/or MacOS, or comparable technology

What You’ll Need 

High School Diploma or GED

18 years or older

Minimum 6 months of customer service experience

Legal authorization to work in the US

High speed internet service


To go to the jobs and to apply, click here.  The job title is “Chat Technical Support Representative.” NOTE – Rebels report that it can be tough to grab an interview slot in the company’s scheduling software. They say that around midnight is the best time, and you may have to keep trying. We’ll post here if we hear more! For other jobs like these, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!

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