by Rat Race Rebellion September 29, 2026
About BaubleBar
BaubleBar, founded in 2010, has established itself as a leading name in the accessories industry, renowned for its bold and joyful designs. The company offers a wide range of statement-making styles that are available directly to consumers and in over 8,500 retail stores worldwide. With a mission to bring joy and connection through accessories, BaubleBar continues to expand its reach and influence in the fashion world.
This position is full-time and remote, offering flexibility for those who can work during peak seasonal hours. The schedule requires availability for up to 40 hours per week, including weekends and holidays, with shifts covering various time windows.
What Your Day Will Look Like
As a Seasonal Customer Care Associate, your day will involve managing a high volume of customer inquiries through email, social media, and live chat. You will assist customers with order-related questions, returns, and shipping details, ensuring all interactions reflect BaubleBar’s brand values. Collaboration with internal teams to enhance customer experiences and maintaining detailed CRM records will also be part of your daily tasks.
Responsibilities & Expectations
- Manage Inquiries: Handle email, social media, chat
- Assist Customers: Resolve orders, returns, shipping
- Maintain Records: Update CRM with interactions
- Collaborate Internally: Work with teams to improve service
- Follow Procedures: Adhere to company guidelines
Relevant Experience & Skills Required
- Education Requirements: High school diploma or GED
- Customer Service: 2+ years experience needed
- Technical Skills: CRM, Shopify, NetSuite
- Communication: Excellent written, verbal skills
- Computer Skills: Proficient in Google Workspace
Compensation & Benefits
The compensation for this role is $17.00 – $19.00/hr..
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Before You Apply: Resume Tips for this ATS
Because you are applying directly through the employer’s Applicant Tracking System, your resume needs to be optimized for their software:
- Make sure the words “Customer Service,” “CRM,” and “Communication” appear in your past experience if applicable.
- Highlight any specific experience you have with Kustomer, Shopify, and NetSuite.
- Ensure your resume clearly states that you are looking for Full-Time work, so the recruiter knows you are aligned with the role.