Canvas Medical is Still Hiring! — Non-Phone — Remote Customer Support Role — Up to $80,000/yr.

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Canvas Medical Customer Ops Coordinator Featured Opportunity

by Rat Race Rebellion       October 20, 2026

✅ Verified listing: The link below takes you directly to the employer’s site to apply. This position was live as of the post date, but listings can close quickly! Subscribe to our daily newsletter to get the latest vetted remote job leads delivered straight to your inbox.

About Canvas Medical

Canvas Medical is at the forefront of revolutionizing healthcare through its innovative EMR platform, designed to enhance healthcare automation. By providing modern and sophisticated tools for both front-end and back-end processes, Canvas enables developers and clinicians to integrate data seamlessly, automate workflows, and collaborate effectively to tackle the most challenging issues in healthcare. The company is backed by leading technology investors who have also funded prominent health tech companies such as GoodRx and Oscar Health.

This is a full-time, remote position offering flexibility in work hours, making it suitable for individuals seeking a balance between professional and personal commitments. The role is ideal for those starting their careers in technical support, particularly in a healthcare setting.

What Your Day Will Look Like

As a Customer Operations Coordinator, Support, your daily tasks will include handling account operations such as account unlocks, staff provisioning, and permission changes. You will triage and route incoming tickets from various channels, ensuring accurate categorization and prioritization. Additionally, you will engage in platform learning and development, gaining foundational knowledge of Canvas platform configuration and clinical workflows.

Responsibilities & Expectations

  • Manage Accounts: Unlock accounts and provision staff
  • Triage Tickets: Sort and prioritize incoming requests
  • Route Issues: Direct complex issues to specialists
  • Platform Learning: Build knowledge of Canvas systems
  • Customer Communication: Respond to inquiries clearly
💡 Not a match for these duties? Browse similar active Non-Phone Jobs right here.

Relevant Experience & Skills Required

  • Education Requirements: 1+ years in support role
  • Technical Skills: Basic SQL and REST APIs
  • Healthcare Interest: Enthusiasm for healthcare tech
  • Communication Skills: Strong written abilities
  • Organizational Skills: Detail-oriented and process-driven

Compensation & Benefits

The compensation for this role is $65,000 – $80,000/yr..

💡 Not the right fit? Check out these related roles:

Before You Apply: Resume Tips for this ATS

Because you are applying directly through the employer’s Applicant Tracking System, your resume needs to be optimized for their software:

  • Make sure the words “Account Operations,” “Ticket Triage,” and “Platform Learning” appear in your past experience if applicable.
  • Highlight any specific experience you have with Canvas EMR.
  • Ensure your resume clearly states that you are looking for Full-Time work, so the recruiter knows you are aligned with the role.

HOW TO APPLY

Apply on Canvas Medical Job Page

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