by Rat Race Rebellion July 20, 2026
About WellSaid Labs
WellSaid Labs is a pioneering AI voiceover studio, renowned for its ultra-realistic voice solutions that cater to enterprise and professional use. With a commitment to ethical AI development, WellSaid collaborates with top brands globally to deliver engaging and trustworthy voice experiences. The company’s innovative approach combines carefully sourced voice talent with a proprietary AI model to create exceptional audio content.
This part-time, remote role requires approximately 20-25 hours per week, offering flexibility to align with business needs. The position is short-term, running through September 1, 2026, with potential for full-time conversion based on performance and business requirements. Candidates must be based in the Eastern Time zone.
What Your Day Will Look Like
As a Customer Support Specialist, you’ll engage with customers through email and live chat, ensuring they receive timely and professional assistance. You’ll troubleshoot technical issues, educate users on product features, and collaborate with cross-functional teams to enhance customer satisfaction. Your role will involve account provisioning, onboarding support, and process improvement initiatives, all aimed at delivering an unparalleled customer experience.
Responsibilities & Expectations
- Respond to Inquiries: Handle email and chat communications
- Troubleshoot Issues: Resolve technical problems effectively
- Educate Customers: Provide guidance on product features
- Collaborate with Teams: Work with Sales and Engineering
- Improve Processes: Identify and suggest enhancements
Relevant Experience & Skills Required
- Experience Required: 3+ years in Customer Support
- Communication Skills: Excellent written and verbal skills
- Technical Proficiency: Familiarity with HubSpot, Zendesk
- Problem Solving: Ability to find thoughtful solutions
- Organizational Skills: Manage multiple priorities efficiently
Compensation & Benefits
The estimated compensation for this role is $25.00 – $30.00/hr. (Estimated based on similar roles; Actual pay may vary.)
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Before You Apply: Resume Tips for this ATS
Because you are applying directly through the employer’s Applicant Tracking System, your resume needs to be optimized for their software:
- Make sure the words “Customer Support,” “AI,” and “Remote Work” appear in your past experience if applicable.
- Highlight any specific experience you have with HubSpot.
- Ensure your resume clearly states that you are looking for Part-Time work, so the recruiter knows you are aligned with the role.