by Rat Race Rebellion September 15, 2026
About Climate First Bank
Climate First Bank is a pioneering institution committed to transforming the banking industry by integrating sustainability and ethical practices into its core operations. As a Florida Benefit Corporation and FDIC-insured commercial bank, it offers a comprehensive range of personal and business financial services. The bank is a Certified B Corporation and a member of 1% for the Planet, underscoring its dedication to environmental and social responsibility. With branches in St. Petersburg, Winter Park, and Mount Dora, and a growing digital presence, Climatefirstbank is reshaping the financial landscape.
This part-time, remote role requires availability during Eastern Standard Hours and may involve occasional travel within the U.S. The position is designed for individuals who thrive in a fast-paced environment and are passionate about sustainability and ethical banking.
What Your Day Will Look Like
As a Digital Banking Support Representative, you will respond to Tier 1 inquiries, provide technical support for mobile and online platforms, and assist with digital onboarding. You will also identify cross-sell opportunities, support marketing initiatives, and maintain compliance with bank policies.
Responsibilities & Expectations
- Provide Support: Assist with Tier 1 inquiries
- Troubleshoot Issues: Resolve online access problems
- Drive Growth: Identify cross-sell opportunities
- Ensure Compliance: Verify onboarding information
- Engage Community: Advocate for clean energy
Relevant Experience & Skills Required
- Education Requirements: High school diploma required
- Customer Service: Experience in high-volume settings
- Technical Proficiency: Familiar with digital banking tools
- Communication Skills: Clear and professional
- Organizational Skills: Manage time effectively
Compensation & Benefits
The estimated compensation for this role is $18.00 – $23.00/hr. (Estimated based on similar roles; Actual pay may vary.)
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Before You Apply: Resume Tips for this ATS
Because you are applying directly through the employer’s Applicant Tracking System, your resume needs to be optimized for their software:
- Make sure the words “Customer Support,” “Digital Banking,” and “Compliance” appear in your past experience if applicable.
- Highlight any specific experience you have with CRM systems.
- Ensure your resume clearly states that you are looking for Part-Time work, so the recruiter knows you are aligned with the role.
HOW TO APPLY
Apply on Climate First Bank Job Page
