by Chris Durst Jan. 13, 2024
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Are you passionate about making a positive impact during challenging times? Here’s your chance to be a part of something meaningful. Direct Interactions is on the lookout for compassionate individuals to join as Temporary Remote Disaster Relief Agents. This unique opportunity allows you to provide support and assistance to those affected by natural disasters, all from the comfort of your home.
Hiring from across the United States with the exception of California and New York.
The pay rate is $15 per hour.
Orientation begins on January 18, 2024 , so get your application in FAST!
About Direct Interactions:
Direct Interactions operates contact centers nationwide, staffed by American agents. Committed to social responsibility, they offer work-at-home opportunities for all Americans, including those with disabilities, military personnel, and more. Join a team that values compassion and innovation to make a difference in people’s lives.
Position Overview:
As a Remote Disaster Relief Agent, you will play a crucial role in transforming customer service into customer care. Your responsibilities include accepting incoming calls from individuals distressed by natural disasters, such as hurricanes, floods, or tornadoes. Your mission is to exercise empathy, compassion, and effective listening skills to provide immediate assistance and dispatch help accordingly.
What’s Next:
To be considered for this impactful role, you’ll go through a job tryout phase assessment. If selected, you’ll receive an email invitation to proceed. Stay vigilant in checking your inbox for this opportunity.
Requirements: To succeed in this role, you should:
- Be a self-starter with a passion for providing outstanding service.
- Demonstrate excellent communication skills.
- Have the ability to follow client scripting and record caller information accurately.
- Maintain composure in a fast-paced contact center environment.
- Exhibit empathy and compassion for individuals in distress.
- Type at least 30 words per minute.
- Have a reliable internet connection and a computer running Windows 10 or higher.
Training: (please convert all times to reflect in your time zone)
“*All dates and times are tentative and are subject to change
- Orientation- Thursday January 18, 2024
- Time: 12:15pm EST (30-45 minutes)
*orientation followed by self-paced training (your self-paced training will be assigned in the orientation and must be completed before live training to be advanced to the virtual instructor led training course)
- Virtual instructor led training- Monday January 22, 2024 at 2:00pm EST
- Training time: 2:00pm EST to 4:30pm EST (2.5 hours)
All training is paid (orientation, self-paced training and live training are all paid)
After all training is complete (orientation, self paced training and live training), you can then start scheduling on Tuesday 1/23/24 and start working. ”
Pay Rate:
Earn $15.00 per hour with biweekly direct deposit payments.
Shifts:
Enjoy flexibility by choosing your own hours, with a minimum commitment of 20 up to 40 hours per week. The call center operates 24/7, with a specific need between 7 am and 11 pm EST, including weekends.
Benefits:
- Paid time off (PTO).
Technical Requirements: Ensure you have the following:
- Laptop or Desktop Computer running Windows 10 or higher.
- DSL or Cable internet.
- Current antivirus and antispyware.
- High-speed internet connected to a US-based ISP.
- USB headset with microphone (no wireless).
- Google Chrome or Internet Explorer browser.
*Note: Apple computers and Chromebooks are not currently compatible with the client’s software.
Join Direct Interactions and be a part of a team that cares. Apply now to contribute to disaster relief efforts and make a positive impact from the safety of your home.
HOW TO APPLY
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CLICK HERE for full details and to apply on the company website. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page. Good luck as you make your work from home plans a reality!
