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by Rat Race Rebellion Oct. 31, 2025 🎃
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Carenet Health, a healthcare support and patient engagement services company, has posted a Remote Healthcare Customer Service Rep (Engagement Specialist) opening to their careers page.
In this role, which starts on 11/13/25, you would connect with health plan members by phone, encourage them to schedule important care assessments, and offer friendly guidance and support. The work involves building trust, listening with empathy, and helping people take steps toward managing their health.
Applicants should have strong customer service and communication skills, the ability to multitask across multiple systems, and comfort working in a fast-paced environment. A high school diploma or GED is required, along with solid computer skills and experience using Microsoft Outlook and Word. The role requires a kind, patient approach and the ability to stay on task and follow schedules. A dual-monitor setup (two 22”+ screens with HDMI & DisplayPort connections) is required.
The posted pay rate is $17.50 per hour.
Benefits include medical, dental, and vision insurance; 401(k) with company match; paid time off and paid holidays; flexible spending accounts; wellness programs; and professional development opportunities.
Following are excerpts from the Remote Healthcare Customer Service Rep job posting:
Overview
Ready to make a difference from home? Carenet Health helps members take charge of their health through meaningful conversations. As an Engagement Specialist, you will contact health plan members, guide them toward scheduling care assessments, and offer encouragement to help them follow through. Some calls will be simple; others will require more patience and heart.
Job Responsibilities
This role may be a good fit if you:
• Enjoy a fast-paced environment and meaningful performance goals
• Have strong listening skills and can stay patient during difficult calls
• Are comfortable using technology and multitasking while staying personable
• Like motivating others and turning “maybe later” into action
Requirements
• High School Diploma or GED (verified)
• Strong computer and keyboarding skills
• Experience using Microsoft Outlook and Word
• Excellent customer service and communication skills
• Ability to follow schedules and daily tasks
• Empathy, patience, and a friendly tone
• Two monitors (22”+ each) with HDMI & DisplayPort connections
Compensation & Benefits
• Pay: $17.50 per hour
• Health, dental, and vision insurance
• 401(k) plan with company match
• Paid time off and paid holidays
• Flexible spending accounts
• Employee wellness programs
• Career growth opportunities
Additional Information
Assessments may be required and must be completed independently. Unauthorized assistance results in disqualification or termination.
Carenet is looking for individuals who bring empathy, energy, and genuine care to every call.
HOW TO APPLY
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CLICK HERE for full details and to apply for this Remote Healthcare Customer Service Rep position. YOU MAY NEED TO SCROLL DOWN! For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!
