by Rat Race Rebellion March 25, 2026
About Sharecare
Sharecare is a digital healthcare company dedicated to enhancing care quality, driving better outcomes, and reducing costs through its software and tech-enabled services. The company offers a comprehensive platform that includes benefits navigation, care management, home care resources, and health information management, helping stakeholders across the healthcare ecosystem manage healthcare efficiently. Sharecare supports health plan sponsors, health systems, physician practices, and pharmaceutical brands with personalized, value-based care solutions.
Logistics
This is a full-time remote position specifically for the evening shift, running from Monday to Friday, 3 p.m. to 11:30 p.m. EDT. The role involves processing release of information requests and ensuring compliance with HIPAA regulations and company policies.
What Your Day Will Look Like
As an ROI Medical Records Specialist, you will securely process medical record requests, validate HIPAA authorizations, and perform quality checks. This remote role is mostly non-phone, relying heavily on your organizational skills to manage digital files. However, depending on the client’s needs, you will occasionally handle incoming mail, faxes, and brief telephone inquiries.
Responsibilities & Expectations
- Process Requests: Complete release of information requests accurately and efficiently
- Validate Authorizations: Ensure all requests comply with established procedures and regulations
- Quality Assurance: Perform checks on all work to maintain accuracy and confidentiality
- Maintain Equipment: Keep equipment in excellent operating condition
- Customer Service: Provide attentive and respectful service to clients
Relevant Experience & Skills Required
- Education Requirements: High school diploma or equivalent required
- Technical Skills: Proficiency in Microsoft Word and Excel
- Organizational Skills: Excellent ability to manage tasks and prioritize
- Typing Speed: Ability to type 50 wpm
- Customer Satisfaction: Proven skills in providing excellent customer service
Compensation & Benefits
The estimated compensation for this role is $17.00 – $27.00/hr. (Estimated based on similar medical records roles; Actual pay may vary.)
Before You Apply: Resume Tips for this ATS
Because you are applying directly through the employer’s Applicant Tracking System, your resume needs to be optimized for their software:
- Make sure the words “Release of Information,” “HIPAA Compliance,” and “Medical Records” appear in your past experience if applicable.
- Highlight any specific experience you have with Microsoft Word and Excel.
- Ensure your resume clearly states that you are looking for Full-Time work, so the recruiter knows you are aligned with the role.