by Rat Race Rebellion October 8, 2026
About Horizon3
Horizon3 is a cutting-edge cybersecurity company focused on helping organizations proactively address potential vulnerabilities before they can be exploited. Their flagship product, NodeZero™, offers autonomous pentesting and assessment solutions across various environments, from small institutions to large enterprises. The team is a blend of former U.S. Special Operations cyber operators, startup engineers, and cybersecurity experts, all committed to solving prevalent security challenges. Horizon3 fosters a culture of respect, collaboration, and continuous improvement.
As a full-time remote position, this role offers flexibility with limited travel requirements. Horizon3 values diversity and inclusion, providing an environment where all team members can thrive and contribute meaningfully.
What Your Day Will Look Like
Manage customer engagement through metrics and lifecycle stages, build relationships with customer champions, and use CRM tools to maintain visibility. Drive onboarding and adoption via digital touchpoints, and translate technical findings into business priorities. Monitor customer health, identify risks, and execute intervention plans. Create scalable success programs and partner cross-functionally to capture customer feedback.
Responsibilities & Expectations
- Manage Engagement: Oversee customer metrics and lifecycle stages
- Build Relationships: Develop trust with customer champions
- Drive Adoption: Facilitate onboarding and digital touchpoints
- Monitor Health: Track customer signals and risks
- Create Programs: Develop scalable success strategies
Relevant Experience & Skills Required
- Education Requirements: High school diploma or equivalent
- Communication Skills: Strong written and verbal abilities
- Technical Fluency: Ability to learn and explain concepts
- Data Utilization: Prioritize work using customer signals
- Organizational Skills: Manage multiple programs efficiently
Compensation & Benefits
The compensation for this role is $110,000 – $130,000/yr..
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Before You Apply: Resume Tips for this ATS
Because you are applying directly through the employer’s Applicant Tracking System, your resume needs to be optimized for their software:
- Make sure the words “Customer Success,” “cybersecurity,” and “NodeZero” appear in your past experience if applicable.
- Highlight any specific experience you have with CRM tools.
- Ensure your resume clearly states that you are looking for Full-Time work, so the recruiter knows you are aligned with the role.