by Chris Durst July 22, 2020
Sykes currently has three types of work from home positions posted to their careers page:
- Customer Support Agents (English, French/English, Spanish/English)
- Search Quality Evaluators
- Team Leaders (LPN)
Between the three positions, they are hiring in 40 states*: AL, AR, AZ, CO, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NH, NJ, NY, NV, OK, OR, PA, SC, SD, TN, TX, UT, VA, WA, WI, WY.
* Each position has it’s own list of hiring states.
Pay is not listed for these positions. Some positions offer benefits.
Here’s what the company has posted about these opportunities:
CUSTOMER SUPPORT AGENT
“SYKESHome Work from home with us as a Remote Customer Service Representative to answer questions and provide solutions to customers from the comfort and safety of your own home! We have opportunities available for Seasonal and regular full-time roles. Begin a remote-based career with a team that pioneered work-at-home more than 20 years ago, representing many of the world’s leading brands.
To qualify, you’ll need a:
- Corded landline phone
- Stand alone monitor
- USB headset
If you’re searching for a home-based career with an experienced team to help you succeed, we’ve got an opportunity for you. Join a trusted leader in building virtual careers, SYKESHome.
Plus, you’ll enjoy:
- Full benefits package including medical, dental, life, vision insurance
- Company matched 401 K retirement plan
- Generous paid time off
- Opportunities for advancement”
SEARCH QUALITY EVALUATORS – PART-TIME
“We all know how frustrating it is to search a topic online and not get the results that match our needs. In this position you will use your attention to detail and tech-savvy skills to evaluate search engine results for relevancy and quality.
The Evaluator will be responsible for performing simple web searches on specific topics and rating the results they find within an average allotted time. Agents must use their own PC (no Macs) and an activated smartphone with Wi-Fi capability is required. Time is flexible! Can work on your own time (no schedule provided after training). Must work 20 hours weekly. Applicants without strong computer skills will not be considered. You must have the ability to review offensive/mature content without being offended.”
Hiring in all states EXCEPT: AK, AZ, CA, CO, CT, DE, HI, IA, IL, LA, MA, MD, ME, MS, MT, NH, NJ, NM, NY, ND, OH, OR, RI, SD, UT, VT, WA, WV, D.C., Puerto Rico
“Sykes is searching for a Team Leader that holds an LPN certification. Bi-Lingual preferred but not required.
This position routinely supervises two or more full-time customer service agents. Responsible for the daily/monthly performance of the client’s account. This includes managing attrition, absenteeism, delivering performance management documentation at the Customer Service Agent level.”
CLICK HERE for full details and to apply. For more jobs like these, see our Daily Jobs & Gigs page. To be the first to hear about jobs like these, like our Facebook page and check your feed for our posts. May you be working from home soon!
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