by Rat Race Rebellion July 16, 2026
About Amazon
Amazon, a global leader in e-commerce and technology, is known for its customer-centric approach and innovative solutions. Founded in 1994, Amazon started as an online bookstore and has since expanded into a vast array of services and products, including cloud computing, digital streaming, and artificial intelligence. With a mission to be Earth’s most customer-centric company, Amazon continuously strives to enhance the customer experience worldwide.
As a full-time, seasonal remote position, the MyHR Live Support Advisor role requires flexibility to work a variety of shifts, including evenings, weekends, and overnight hours, to support Amazon employees across a global, 24/7 HR contact center. Extensions or conversion to a permanent role may be available based on business needs and individual performance.
What Your Day Will Look Like
In this dynamic role, you will handle a high volume of live phone calls and potentially chats, providing real-time HR support to Amazon employees. Your day will involve resolving inquiries, building trust through personalized communication, and collaborating with partner teams to improve processes. You will also maintain performance metrics and adhere to set schedules to ensure consistent contact center operations.
Responsibilities & Expectations
- Handle Contacts: Manage phone and chat inquiries
- Resolve Issues: Use documentation for solutions
- Build Trust: Engage in empathetic communication
- Collaborate Teams: Work with partners to improve processes
- Maintain Metrics: Achieve performance targets
Relevant Experience & Skills Required
- Education Requirements: High school diploma or equivalent
- HR Experience: 6+ months required
- Customer Service: 6+ months experience
- Tech Skills: Microsoft Office proficiency
- Confidentiality: Experience in sensitive environments
Compensation & Benefits
The compensation for this role is $16.00 – $28.00/hr..
Before You Apply: Resume Tips for this ATS
Because you are applying directly through the employer’s Applicant Tracking System, your resume needs to be optimized for their software:
- Make sure the words “HR Experience,” “Customer Service,” and “Microsoft Office” appear in your past experience if applicable.
- Highlight any specific experience you have with Microsoft Office products.
- Ensure your resume clearly states that you are looking for Full-Time work, so the recruiter knows you are aligned with the role.