Non-Phone — Night-Shift — Remote International Customer Support (US Based) — MacBook Provided

Posted on by ratrace
Polymarket International Customer Support Featured Post

by Rat Race Rebellion       April 28, 2026

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About Polymarket

Polymarket stands as the leading prediction market platform globally, allowing users to trade on the outcomes of real-world events such as politics, economics, and sports. Established as a peer-to-peer marketplace, it offers a decentralized platform where diverse opinions are aggregated into market-based probabilities. With a trading volume of $21 billion in 2025, Polymarket is rapidly growing in both usage and recognition as a reliable information source. Full-time and remote, this role requires flexibility to work across international time zones, including weekends and off-hours.

What Your Day Will Look Like

Engage in non-phone work by providing first-line customer support via Discord, live chat, and email. Develop internal tools and processes to enhance user support, act as a community contact, and use user feedback to drive product improvements.

Responsibilities & Expectations

  • Provide Support: Assist users via chat and email
  • Develop Tools: Create resources to improve workflows
  • Act as Contact: Be the community’s trusted point
  • Escalate Issues: Forward priority concerns to teams
  • Analyze Trends: Identify and act on emerging issues
💡 Not a match for these duties? Browse similar active Side Gigs right here.

Relevant Experience & Skills Required

  • Education Requirements: No degree required
  • Industry Experience: Finance, fintech, or crypto
  • Compliance Knowledge: KYC/AML and trading
  • Community Management: Large Discord or online groups
  • Adaptability: Thrive in fast-paced settings

Compensation & Benefits

The compensation for this role is $75,000 – $105,000/yr. (Estimated based on similar roles; Actual pay may vary.)

💡 Not the right fit? Check out these related roles:

Before You Apply: Resume Tips for this ATS

Because you are applying directly through the employer’s Applicant Tracking System, your resume needs to be optimized for their software:

  • Make sure the words “Customer Support,” “Crypto,” and “Community Management” appear in your past experience if applicable.
  • Highlight any specific experience you have with Discord.
  • Ensure your resume clearly states that you are looking for Full-Time work, so the recruiter knows you are aligned with the role.

HOW TO APPLY

Apply on Polymarket Job Page

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