by Rat Race Rebellion June 17, 2026
About Aviary
Aviary is a forward-thinking healthcare company dedicated to revolutionizing heart health. With a mission to empower individuals to lead long and fulfilling lives, Aviary collaborates with patients to design personalized recovery programs. The company is committed to ensuring that heart health is accessible and effective through innovative solutions and patient-centered care.
As a Patient Engagement Specialist, this role is offered on a part-time, 1099 contractor basis, allowing for a fully remote work environment. The schedule is flexible, with shifts available Monday through Friday and every other Saturday, totaling 6.5 hours per day between 8 am and 10 pm ET.
What Your Day Will Look Like
In this role, you will schedule and remind patients of their sessions, ensuring their participation in the program. You will also proactively reach out to patients at risk of discontinuing the program, providing engagement strategies and support. Communication with providers and patients will be via chat, email, video conference, and phone, assisting with technical issues and collecting valuable feedback.
Responsibilities & Expectations
- Schedule Sessions: Organize and remind patient appointments
- Outreach Patients: Engage at-risk patients for retention
- Communicate Changes: Update providers on scheduling
- Educate Patients: Explain program and app usage
- Troubleshoot Issues: Assist with technical session problems
Relevant Experience & Skills Required
- Education Requirements: High school diploma or equivalent
- Customer Support: 1-3 years experience required
- Healthcare Experience: 1+ years preferred
- Tech Savvy: Familiar with Android, Apple OS
- Communication Skills: Strong verbal and written skills
Compensation & Benefits
The compensation for this role is $25.00/hr.
Before You Apply: Resume Tips for this ATS
Because you are applying directly through the employer’s Applicant Tracking System, your resume needs to be optimized for their software:
- Make sure the words “Patient Engagement,” “Healthcare,” and “Customer Support” appear in your past experience if applicable.
- Highlight any specific experience you have with Zoom.
- Ensure your resume clearly states that you are looking for Part-Time work, so the recruiter knows you are aligned with the role.
